Shipping policy

**Emoir Shipping Policy**

Welcome to Emoir! We are committed to ensuring your shopping experience is as smooth and satisfying as possible. Below is our detailed shipping policy to give you a clear understanding of how we handle shipping and delivery of our high-quality leather backpacks.

**Domestic Shipping (India):**

1. **Shipping Charges:** Enjoy free standard shipping on all orders across India. For expedited shipping, a nominal fee will be applied at checkout.

2. **Processing Time:** All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

3. **Delivery Time:** Standard shipping typically takes 3-7 business days, depending on your location. Expedited shipping options are available and can reduce delivery time to 1-3 business days.

4. **Tracking Your Order:** Once your order is shipped, you will receive a confirmation email with tracking details. You can track your shipment in real-time and stay updated on its status.

**International Shipping:**

1. **Shipping Charges:** International shipping charges vary by destination and will be calculated at checkout. Customers are responsible for any additional customs duties or taxes imposed by their country.

2. **Processing Time:** International orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

3. **Delivery Time:** Delivery times vary by destination. Typically, international deliveries take between 7-21 business days. Delays may occur due to customs clearance.

4. **Tracking Your Order:** A confirmation email with tracking details will be sent once your order is shipped. You can monitor the progress of your international shipment online.

**General Information:**

1. **Order Confirmation:** After placing your order, you will receive an email confirmation. Please review the details and contact us immediately if any changes are needed.

2. **Address Accuracy:** Please ensure your shipping address is accurate and complete. Emoir is not responsible for packages lost or delayed due to incorrect or incomplete addresses.

3. **Lost or Damaged Packages:** If your package is lost or arrives damaged, please contact us within 7 days of the delivery date. We will work diligently to resolve the issue.

4. **Undeliverable Packages:** If a package is returned to us due to an incorrect address or if it is unclaimed, we will notify you. Additional shipping charges may apply for re-shipment.

5. **Order Changes and Cancellations:** If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but once an order has been processed, it cannot be modified or canceled.

**Customer Support:**

If you have any questions or concerns regarding your order or our shipping policy, please do not hesitate to contact our customer support team. We are here to assist you and ensure your Emoir experience is exceptional.

 

Thank you for choosing Emoir. Embrace your essence with our premium leather backpacks, delivered to your doorstep with care.